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Meet The Team

Key Personnel

Dave Smith, Director

I’ve worked for Lay & Wheeler since 1984 and was delighted to be promoted to the position of Director in March 2012. I’m very proud to work with an extremely talented and dedicated team of people who are passionate about wine and service. We always aim to provide an excellent level of customer service and, where possible, we like to exceed expectations.

We are extremely fortunate to be working with such an array of great producers. Our range of wines from Burgundy, the Rhône and Italy is diverse and expanding; while we work with many iconic names, we also strive to find new and interesting growers whenever we visit these regions. As you would expect from a merchant with our heritage, our Bordeaux range is outstanding. We are extremely well-respected in the region and are fortunate to work with wonderful partners who have formidable access to fantastic allocations.

Phone: +44 (0)1473 313 219 +44 (0)1473 313 219       Email: Dave.smith@laywheeler.com Dave.smith@laywheeler.com
Dave Smith, Director

Niki Clarke, Customer Service Manager

I joined Lay & Wheeler in January 2007, and in my role as Customer Services Manager I oversee all aspects of the management, storage and delivery of our customers’ own stocks. As part of this, I manage the relationship between ourselves, Vinothèque and couriers and make several visits a year to ensure that our Fine Wine Storage Service continues to represent the industry’s highest standard.

I don’t have many spare hours for myself, as my daughter’s hobbies tend to take over, but I do enjoy getting away for the weekend in our caravan and sampling a few glasses of a nicely chilled white.

Phone: +44 (0)1473 313 223 +44 (0)1473 313 223       Email: Niki.clarke@laywheeler.com Niki.clarke@laywheeler.com
Niki Clarke, Customer Service Manager

Kat Wiggins, Marketing Manager

Having studied the admittedly somewhat esoteric subject of Anglo-Saxon, Norse and Celtic during my time at university, I found myself unsure of the course my career should take. However, my time at college dinners and balls had left me with a love of fine wine and a desire to know more and that was the direction I decided to follow. I joined Lay & Wheeler in 2002, working primarily in fine wine sales. I completed my WSET qualifications in 2005 and have recently begun to study for my Master of Wine, which has been both a challenge and an adventure. I passed my first year exams in June 2012 and was also fortunate enough during that time to be awarded a scholarship to travel to New Zealand.

I am pleased now to take on the role of Marketing Manager and am looking forward to working with the Lay & Wheeler team, suppliers and clients to develop and grow our business.

Phone: +44 (0)1473 313 211 +44 (0)1473 313 220       Email: kat.wiggins@laywheeler.com kat.wiggins@laywheeler.com
Kat Wiggins, Marketing Manager

Nick Connell, Sales Manager

“I was delighted to be appointed as Sales Manager for Lay & Wheeler in December 2012, having previously worked in the fine wine trade in London, within both sales and management.

Whilst studying Law at Nottingham University, I joined the wine tasting society and found myself engrossed and fascinated by wine as both a product and as a partner to good food. This interest, however, did not divert me from the legal path and I spent six years working in property law and investment, before deciding that a career in wine would ultimately be more fulfilling. Having joined the trade, I passed the Advanced WSET exams in early 2009 and continued with my wine studies, completing the Diploma course – during which I was awarded a scholarship by the Freixenet Group. This afforded me the amazing opportunity to travel around three major Spanish wine producing regions and build a good understanding of the Spanish wine trade.

Outside work, I enjoy tasting and collecting wine, composing music on my steel string guitar and whipping up a storm in the kitchen. I enjoy watching most sports, play tennis and go running to (try and) keep fit. I have recently moved back to East Anglia and am relishing the opportunity to work with the exceptionally talented and knowledgeable team at Lay & Wheeler.”

Phone: +44 (0)1473 313 228 +44 (0)1473 313 228       Email: Nick.Connell@laywheeler.com Nick.Connell@laywheeler.com
Nick Connell, Sales Manager
Fine Wine Sales

Adrian Heaven, Senior Wine Advisor

Although I trained and briefly worked as a geologist, I decided to join the wine-trade and – like many – began by working for Oddbins. From there, I got a lucky break and was able to move to the independent, and fondly remembered, La Vigneronne in South Kensington. In 2007, I joined Lay & Wheeler as a member of the Fine Wine Team, and now manage many private clients and have formed part of the buying team for Bordeaux and Burgundy on several occasions.

I do not have a favourite wine region, but enjoy all wines that are good examples of their regions and varieties – for me the interest is in the diversity of wines and styles. Wine is not just work, and so I enjoy drinking it at home alongside home-cooked food.

Phone: +44 (0)1473 313 241 +44 (0)1473 313 241       Email: Adrian.heaven@laywheeler.com Adrian.heaven@laywheeler.com
Adrian Heaven, Senior Wine Advisor

Will Hepworth, Senior Wine Advisor

After graduating from university I was fortunate enough to join the Majestic Wine graduate trainee program. Having an interest in wine, but very little knowledge meant a steep learning curve - arguably, even more interesting and rewarding than my degree in Social Anthropology! Nearly 11 years in retail with Majestic also taught me the importance of providing the highest level of customer service. During my eight years as store manager I was lucky enough to run product knowledge training courses at Head Office. When asked what my favourite wine is, the answer is likely to change every day, although the Côte d’Or seems to make a regular appearance. A Puligny-Montrachet from Domaine Leflaive would be my desert island wine. It is this passion for all things vinous, coupled with my firm belief in exceeding the customer’s expectations that I aim to bring to the role.

Phone: +44 (0)1473 313 257 +44 (0)1473 313 257 Email:Will.Hepworth@laywheeler.com Will.Hepworth@laywheeler.com
Will Hepworth, Senior Wine Advisor

Al Luffingham, Senior Wine Advisor

During my time at University I developed a keen interest in food and wine. After graduating in Biochemistry I joined Majestic Wine, which was the perfect place to further my knowledge and love of wine. Working up to manager of Majestic Wine Marlborough, I enjoyed fantastic relationships with my customers and was able to learn many aspects of the wine trade and develop my knowledge of fine wine. I am so excited to be working for Lay & Wheeler and look forward to the challenges of my new role. My favourite wines generally come from France and Italy, however I enjoy all wines that are a good examples of their region or variety.

Outside Lay & Wheeler I love to cook and enjoy nothing more than a night in with friends sharing a good bottle. I am an avid cricket fan, as well as playing golf and tennis.

Phone: +44 (0)1473 313 243 +44 (0)1473 313 243       Email: Al.Luffingham@laywheeler.com Al.Luffingham@laywheeler.com
Al Luffingham, Senior Wine Advisor

Ludovic Surina, Senior Wine Advisor

Growing up in France, I have always had an interest in food and wine and joining Majestic as a trainee manager was a very natural step, allowing me to be involved in something about which I was passionate. As a manager in four London stores I developed not only my knowledge of wine, but also a thorough understanding of the importance of customer service. While I enjoyed the six years I spent in retail tremendously, I found myself craving a new challenge just as the opportunity to join Lay & Wheeler arose. Needless to say I am very excited about taking on this new role!

On those rare occasions when I’m not talking about wine, I am most likely to be playing tennis, cycling around various parts of England or playing the guitar.

Phone: +44 (0)1473 313 244 +44 (0)1473 313 244       Email: Ludovic.Surina@laywheeler.com Ludovic.Surina@laywheeler.com
Ludovic Surina, Senior Wine Advisor

Victoria Chaplin, Wine Advisor

After graduating in Psychology, I returned to Suffolk. I joined the sales team at wine merchants, Hayman, Barwell Jones in Ipswich, where I first caught the wine-bug. Following a few years working in IT and customer services, I wanted to return to the wine industry and was thrilled when I was offered a role at Lay & Wheeler. Having recently returned from taking a year off on maternity leave, I return for my 7th year and am excited to be part of the Fine Wine Team again, sharing my enthusiasm for wine with Lay & Wheeler’s customers.

Phone: +44 (0)1473 313 256 +44 (0)1473 313 256       Email: Victoria.chaplin@laywheeler.com Victoria.chaplin@laywheeler.com
Victoria Chaplin, Wine Advisor
Fine Wine Plan Team

Paula Hunter, Wine Advisor

I joined Lay & Wheeler as the Customers Reserves Assistant in 2006, taking responsibility for customer reserve accounts, booking in wines and arranging transfers and deliveries. During this time I learned a great deal about fine wine and also the wines that our customers enjoy and am now looking forward to being able to apply this knowledge in my new role as part of the Fine Wine Plan team. While I enjoy most styles of wine, the summer finds me drawn to New Zealand Sauvignon, whereas in the winter I find a great Rioja and a hearty stew hits the spot.

Phone: +44 (0)1473 313 215 +44 (0)1473 313 215       Email: Paula.hunter@laywheeler.com Paula.hunter@laywheeler.com
Paula Hunter, Wine Advisor
Fine Wine Trading

Karen Graves, Wine Advisor

Following relocation from Cardiff to Suffolk, I joined Lay & Wheeler in 2004 as part of the Hotel & Restaurant sales team, moving to the Fine Wine Trading team in 2006. I have over twenty years’ sales experience gained in telecommunications and civil-engineering, to name but a few, and developed a keen interest in wine, following a three year working assignment on a Welsh vineyard estate.

Outside Lay & Wheeler, I make regular trips to Wales and the Cotswolds to visit family and friends and, when I venture a bit further afield, France or Italy are my destinations of choice.

Phone: +44 (0)1473 313 259 +44 (0)1473 313 259       Email: Karen.graves@laywheeler.com Karen.graves@laywheeler.com
Karen Graves, Wine Advisor

Hayley Wright, Wine Advisor

I started in the wine trade straight from University as a sales administrator and soon fell for the fascinating world of wine. I joined Lay & Wheeler's sales team in 2011, working in wine sales and broking. I am currently studying towards the WSET Diploma, and loving every minute of it. I enjoy many styles of wine - variety is the spice of life after all - but my current favourite regions are Burgundy and Champagne - why wait around for an occasion I say!

Phone: +44 (0)1473 313 258 +44 (0)1473 313 258 Email:Hayley.Wright@laywheeler.com Hayley.Wright@laywheeler.com
HayleyWright, Wine Advisor

Buying Team

Nick Dagley, Buyer

I have worked for Majestic for 11 years, working my way through the graduate training program to the position of senior store manager. Six years ago I became Majestic's Fine Wine Buyer and, when Majestic bought Lay & Wheeler to expand their fine wine offering, I also became their buyer, whilst retaining my responsibilities for Majestic's Bordeaux and fine wine ranges.

I enjoy travel, literature, music and good food, all of which fit very well with my work. I swim when I can. The current challenge is combining all of the above with a young family!

Phone: +44 (0)1473 313 300 +44 (0)1473 313 300 Email: Nick.Dagley@laywheeler.com Nick.Dagley@laywheeler.com
Nick Dagley, Buyer

Lucy Barber, Buying Co-ordinator

Despite a love of wine and a degree in French and Spanish, it took several years for me to realise that wine was the right direction for my career. I came to Lay & Wheeler five years ago, and following stints in customer service and sales, I have found my niche in the buying team and successfully completed my WSET Diploma.

Working on the buying side of the business has its benefits but I am always trying to convince people that it isn't glamorous. Most of my time involves numerous spreadsheets but I enjoy meeting our producers in situ and the highlight of my year is organising our annual Burgundy tasting. I can never choose a favourite wine as it often depends on the situation but I always love wines from Burgundy, the Rhône and Italy and you can't go wrong with something sparkling!

Phone: +44 (0)1473 313 206 +44 (0)1473 313 206 Email:Lucy.Barber@laywheeler.com Lucy.Barber@laywheeler.com
Lucy Barber, Co-ordinator

Edwina Watson, Buying Assistant

As part of my French degree, I spent a year living and working in France where I acquired an interest in wine and, after writing my dissertation on the role of wine in French society, I realised that my interest could lead to exciting career prospects. Majestic seemed like the obvious place to start, where I began as a trainee manager in 2009 and enjoyed developing my product knowledge, tasting skills and customer service. I am delighted to now be part of Lay & Wheeler’s buying team and am currently studying towards my WSET Diploma. I have a particular fondness for wines from the Rhône valley as they offer such diversity, but I am always keen to try something new, especially when accompanied by good food and company! I also enjoy cricket, horseracing, cooking and travel – all of which tie in nicely with my love of fine wine.

Phone: +44 (0)1473 313 207 +44 (0)1473 313 207 Email:Edwina.Watson@laywheeler.com Edwina.Watson@laywheeler.com
Edwina Watson, Buying Assistant

Established in 1854, Lay & wheeler is an international fine wine merchant specialising in en primeur, in bond and fine wine sales, cellerage and broking.

Contact Information

Lay & Wheeler Limited,
Holton Park,
Holton St Mary,
Suffolk CO7 6NN.

Email: sales@laywheeler.com

Tel: 01473 313 300

© 2013 Lay & Wheeler Ltd
You must be over 18 years of age to purchase alcohol, please drink responsibly.


+44 (0)1473 313 300 (Monday to Friday 8:30am - 5:30pm) | sales@laywheeler.com

Registered company 5730318 (England) | VAT Registration No: GB 637 0806 39 | Data Protection Register: Z7042967

Contact Address: Lay & Wheeler Limited, Holton Park, Holton St Mary, Suffolk CO7 6NN

Registered Address: Lay & Wheeler Limited, Majestic House, Otterspool Way, Watford, WD25 8WW, England